Link Elevation Rules Back to the Elevation Request
M
Matthew Buehlmann
It would be helpful if there was a link from Elevation Rule > Elevation Request (if applicable).
There is additional context/data in that view (e.g., Ticket Number, User Explanation, "Additional App Info") that can be helpful in reassessing why the rule was created in the first place and how to potentially improve efficacy.
Adding the data into "Original Event Info" or adding another section like "Elevation Request Details" and keeping everything on the same page would be a nice touch.
D
Daniel Rivera
Thanks Matthew — good idea. Being able to get from a rule back to the request it came from, with the ticket number and the user's explanation, would make reviewing rules much easier. We've logged it alongside related work on showing ticket details for elevation events. Votes here help us prioritize it.