Approve Technician Mode and Just-in-Time Log In from the mobile app without a QR scan
complete
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Daniel Rivera
Today, enabling Technician Mode or approving a Just-in-Time Log In from the mobile app means scanning a QR code shown on the endpoint. That's a problem when the technician is already using their phone to reach the machine, for example through a mobile remote-access tool. We're adding a way to approve these requests directly in the AutoElevate mobile app with no QR scan, similar to how Technician Mode can already be turned on from the admin portal.
D

Daniel Rivera
updated the status to
complete
This is now available in beta. Technician Mode and Just-in-Time Log In requests can be approved straight from a push notification in the AutoElevate mobile app (beta), with no QR scan. It needs Windows agent v2.11.2780 or later, which is available for download directly from the AutoElevate portal on the Beta update channel (v2.12.3173).
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Daniel Rivera
updated the status to
in progress
This is in active development. We'll update this post when it's available.